How to Know if Your Email Has Been Read Gmail

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Has this always happened to you?

You ship out an important email, expecting to hear back apace. But...fourth dimension passes, and nothing. Afterward a while, yous kickoff to wonder whether your recipient ever read the email. There'due south no manner to tell if an email has been read, or is there?

Fortunately, there are really two ways to tell whether an electronic mail has been opened and read:

1. Request a return receipt
2. Employ an email tracking tool

Did someone open up and read your important electronic mail? Do you know how to check? (graphic source)

In this article, nosotros'll discuss both methods of tracking email. Nosotros'll list some of the pros and cons of using return receipt messages or an email tracking tool. You'll also find out how to bank check if someone read your email using common e-mail services. Finally, we'll provide y'all with a cursory overview of seven popular email tracking tools.

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Before digging into this tutorial, first go killer email tips and professional person strategies in our Free eBook: The Ultimate Guide to Inbox Cypher Mastery . Take back control of your inbox and level upwardly your productivity.

Now let's go into today's tutorial, and learn multiple ways to assistance you know when someone has opened and read your important emails. Beginning, we'll look at using electronic mail return receipts:

The Pros and Cons of Return Receipt and Email Tracking

Finding out whether someone has opened and read your email may seem similar something you'd like to use all the time. Afterward all, aren't you curious? Email tracking tools are likewise popular with sales professionals.

Simply whether you utilise your email organization's return receipt feature or an improver tool, there are some drawbacks. Offset, permit's look at some drawbacks to using native email return receipt adequacy:

• In virtually email platforms, a recipient tin can opt out of sending a return receipt—so there'southward no guarantee that you'll get a receipt even though you requested one.
• Not all postal service clients back up the return receipt characteristic. If you happen to use an email service that doesn't offering return receipt yous'll demand to employ an app instead.

The following drawbacks apply to using either a native e-mail return receipt feature or an e-mail tracking tool:

• If the return receipt message goes to the Spam folder, your recipient will never take the chance to let y'all know they received it.
• Also, some recipients may exist offended by an e-mail return receipt request. They may view email tracking as an invasion of their privacy.

Render receipt requests and email tracking practise not work for every state of affairs. At that place are some circumstances, nonetheless, when an email return request might be appropriate. Information technology's especially well suited for urgent messages or messages when yous must know whether your message was received. For example:

• Y'all just sent someone a time-sensitive proposal through email. You'll probably want to make sure that the message was received before the offer expires.
• Y'all're a hiring manager trying to fill an open position. You just offered the slot to your top candidate and you lot want to make certain that they received your offer.
• You need to schedule a concluding-minute emergency meeting. Yous demand to know who has opened the meeting invite and who you need to phone call so that you tin tell them about the meeting.

For instances like these, return receipt letters and email tracking can be a valuable tool for your business organisation. You lot can probably recall of your own examples when yous might need to detect out whether someone has opened an email you sent. Simply recollect the drawbacks. If yous decide you lot do want to send out return receipt request or to use an electronic mail tracking tool, brand sure the situation warrants information technology.

Request a Render Receipt Through Your Email (In Outlook & Gmail)

The first way to discover whether someone has opened your email is past you requesting a return receipt through your electronic mail service. In this section, we'll look at how the return receipt characteristic works in Microsoft Outlook and then we'll examine how it works in GSuite Gmail. Kickoff, let'due south look at Outlook:

How to Tell If Someone Read Your Email in Outlook

Outlook provides two different options for requesting a return receipt:

1. Receipt when delivered
2. Receipt when read

With the start option, you receive a notification when an email has been delivered to the recipient. Of grade, just because the message is delivered doesn't mean information technology was read. The message may sit down unopened in someone'due south electronic mail inbox and you wouldn't know.

Which brings us to the next render receipt choice in Outlook. With the second option, your recipient is prompted to send a notification when they open the electronic mail.

If you decide to apply the return receipt feature in Outlook, click Options on the Main Menu as you lot're composing your bulletin. A sub-menu with diverse options appears:

How to check if an email has been read in Outlook.

To request a delivery receipt when your message is sent, click the checkbox to the left of Request a Delivery Receipt. To request a receipt when your bulletin is opened, click the checkbox to the left of the Asking a Read Receipt option. You tin can select both options if you lot wish.

At present, send your message as usual. If you selected Request a Read Receipt, the recipient will be prompted to send a notification when they open your bulletin. If they respond Yep to the prompt, y'all'll receive a read receipt—a short bulletin to let you know that your original message was read.

You can as well use Tracking options to automate how Outlook handles message receipts for approachable and incoming letters. For helpful tips on how to better manage your Outlook inbox, report our tutorial:

At present let'due south see how GSuite email handles render receipts:

How to Tell If Someone Read Your Email in Gmail

The complimentary version of Gmail does not include the return receipt characteristic. The feature is, however, bachelor through GSuite. To use the return receipt feature in GSuite Gmail, you outset must enable it.

To activate the return receipt characteristic, go the your GSuite Admin Panel. Select Apps > GSuite > Settings for Gmail > Avant-garde settings. The Avant-garde Settings screen displays. Use the curl bar on the right of the screen to ringlet down to the Email Read Receipts option:

Turn on Read Receipt in GSuite Gmial.

Click the toggle push button to the left of Allow email read receipts to be sent to all addresses in my organisation equally well equally the post-obit email addresses. When this selection is turned on, users in your organisation can request and return email receipts.

Annotation: If you're not the administrator of your GSuite, you'll not be able to plough this feature on yourself. Ask your GSuite administrator to plough it on for you.

In one case the Read Receipt capability is activated, simply type your email as usual. When you've finished, click the down arrow in the lower right corner to display a popup menu:

How to tell if an e-mail has been read in Gmail.

Click the Request read receipt option from the popup menu. When yous're ready, click the Ship button to transport your email as usual. Your recipient volition be prompted to send a receipt when they open the message.

If you're not familiar with GSuite, yous can learn how to get started with this tutorial:

Request a Render Receipt Through an Email Tracking Add-On or Extension

As you've just learned, using a native email return receipt feature may not be the well-nigh undecayed method of telling whether your message was received. However, if you lot just occasionally demand to find out whether your email was read, it's probably plenty.

But, maybe you lot demand a more reliable way of finding out if your electronic mail recipients read the letters you lot ship to them. Or, maybe you're worried about how your return receipt asking will be perceived.

In that location's a way effectually those worries. There are number of extensions that provide a reliable email tracking functionality. Frequently, the tracking feature works without your recipient even realizing that your messages are being tracked.

In this department, we'll expect at a seven popular email tracking tools:

Note: Some tools had a costless version available. Be enlightened that some (but not all) free versions automatically appended a "sent with [company name]" phrase to emails sent using that tool. Likewise note that some of these tools include more than e-mail tracking, but since the focus of this article is on electronic mail tracking that's as well the focus of these overviews.

Tool 1. ContactMonkey

Use ContactMonkey to detect out who'southward opening your email letters.

Not just can you discover out who'southward opening your electronic mail messages, you tin as well track who'southward clicking on any links within the messages. Utilise ContactMonkey with your Outlook or Gmail e-mail system. This tool integrates with the popular CRM tool, SalesForce.

A notification displays on your desktop each time a bulletin is opened or a link is clicked. ContactMonkey likewise includes a dashboard with electronic mail stats and analytics.

Tool 2. HubSpot Sales

Cull how you receive notifications of read emails with HubSpot Sales.

HubSpot Sales includes an e-mail tracker. The email tracking aspect of the tool instantly lets you lot know when an email is opened, when the electronic mail recipient clicks on a link, or when they open an zipper. You can as well see whether the email was revisited (opened once more)

Choose how you receive notifications of read emails. View them from HubSpot Sales, your browser, your desktop, or your CRM. HubSpot Sales works with Gmail, GSuite, Outlook, or Function 365 for Windows.

Tool 3. MailTrack

Encounter at a glance whether your message has been opened.

MailTrack is an extension for Chrome, Firefox, and Opera that works with Google and Gmail inboxes to rail sent messages.

You can see at a glance whether an electronic mail message was received and whether information technology was opened. Opened electronic mail messages have a double check in your Sent post folder. Click on the checkmarks to acquire when and how your message was opened.

Tool 4. MixMax

If a message was sent to a group, yous tin come across which group members opened information technology.

MixMax lets yous to meet whether your email was opened, when it was opened, and how many times an electronic mail was opened. If the message was sent to a group, you tin can see which grouping members opened the message.

The app includes a wide diversity of sales tools, such as the ability to schedule meetings, in addition to the ability to track email. This tool works with Gmail and Google Inbox. The tool also integrates with the CRM, Salesforce.

Tool five. Streak

Utilise the chart to learn near your viewed messages.

Streak works as a CRM from within Gmail. Its email tracking abilities are included as part of its email power tools. This tool provides you lot with a chart of your bulletin views.

The interface includes a list of each time the message was read and what type of device the recipient used to read the message. You lot can also use Streak to acquire about the email recipient's neighborhood.

Tool 6.  ToutApp

ToutApp works with your phone system.

ToutApp is designed as a sales tool that includes electronic mail tracking features. The tool works with both Gmail and Outlook. The tool also integrates your phone organisation. The interface shows where, when, and how oft recipients engage with sent emails. ToutApp fifty-fifty lets you know if an email has been forwarded.

This app is congenital to be used by a squad, so also includes many team features.

Tool 7. Yesware

You'll get an alarm each fourth dimension an email is opened.

Yesware works with a wide variety of e-mail organization including: Gmail, GSuite, and Office 365.

You'll get an alert each time one of your sent emails is opened. You can come across where, when, and what device the electronic mail was opened with. Y'all can also tell whether your recipient viewed email attachments or whether they replied to a bulletin. You can fifty-fifty find out what IP address the recipient used to open the email.

Decision

In this commodity, you've learned how to know if someone opened your email. We've discussed the advantages and disadvantages of using return receipt features or email tracking to know if your electronic mail has been read.

Yous've besides learned how to tell if your electronic mail has been read in GSuite Gmail and how to cheque if and email has been read in Outlook as well. Finally, we've provided you lot with a brief overview of seven of the most popular email tracking applications and tools.

If you need to know if your email has been read, you know how to find out.

More Great Electronic mail Tutorials and Resources

If you rely heavily on email for your business, yous may want to review our series on Writing Effective Business Emails, such equally these helpful posts:

Besides, for tips on how to manage your electronic mail inbox meliorate, download our gratis eBook: The Ultimate Guide to Inbox Zero Mastery . Proceed on meridian of your nigh of import letters and level-upwardly your email productivity.

How do y'all continue on peak of your most important messages? Do you cheque if someone has opened and read your emails? If and then, what'south your favorite approach or tool? Permit united states know in the comments.

Envato Tuts+ Associate Editor Business, North Texas, United states of america

Laura Spencer is our Acquaintance Business Editor here on Tuts+. She uses her business knowledge to aid a wide diverseness of audiences. By sharing her knowledge in well-researched articles, she hopes to aid others do well. Laura graduated with a caste in business organization. Besides Tuts+, Laura's work has been published on many sites including Vandelay Design Blog, FreelanceM.ag, Freelance Binder, Lubbock Avalanche Journal, Woman's Day, LifeHacker, and more. She'due south likewise written over 40 concern study guides for continuing education companies. Laura has also managed her ain writing business since 2002. Before that, she worked in corporate America as a technical writer and as well as a marketing writer. As a lifelong learner, Laura continues to seek out better data to assistance her readers. Check out her latest ideas on her weblog.

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